To All Our Customers
Due to disruption caused by Covid-19, we would like to assure you that we have taken steps to ensure that our service continues uninterrupted.
All staff are working remotely and are contactable by phone or email with full connectivity to our systems.
Call 01 8022201, Lo-Call 1890 942668 or Email firstname.lastname@example.org.
Many thanks for your patience and understanding in what is a difficult time for everyone.
At Landmark Insurance we pride ourselves on putting the customer first. We like to arrange insurance policies that suit your needs & requirements. As part of our service we always like to sit with the customer to go through their insurance needs.
We have strong partnerships with leading insurers, both national and international.
Our clients choose us because we meet or exceed their expectations on price, service, and expertise. Our staff will deal with you from the inception of the policy, renewal of the policy and we are there should you suffer a claim/loss.
Mark Pringle CIP QFA – Managing Director
Commercial and Business insurance specialist with over 30 years industry experience.
David Pringle CIP – Director
Commercial & Business insurance specialist with over 15 year’s industry experience.
Ken Treacy CIP – Director
Over 8 years’ experience in Car, Van & Home insurance including managing the Personal Line Department, focusing on customer care and retention.
The rest of our team are qualified Professionals or are studying to become qualified.
Impartiality : a Broker is not biased towards or against any particular insurer
Independent : a Broker is independent and offers advice on the market as a whole
Choice : a Broker has full access to the insurance marketplace and can therefore offer the consumer choice
Personal touch : a Broker will take time out to assess and understand the needs of the consumer and offer advise on risks to be insured
Product range : a Broker has access to a variety of companies products and so can compare and contrast different offerings of different companies in order to advise the consumer of the best policy to take out
Reasons Why : a Broker will offer a consumer a “Reasons why” document outlining all the options available to him/her and the reason why the broker is advising one policy and provider over another
Best Price : a Broker will find the best price for the most appropriate product from the best Product Producer in the market to suit the consumer
Market Service Standards : a Broker knows his market and can assess which Product Producer provides the best quality service for the Consumer
Claims : In this most important area of all which deals with the key reason for the purchase of the product in the first instance, a Broker will guide the customer through the claims process and effectively manage the claim on the clients behalf, taking away the burden and stress of claims handling from the consumer
Go Direct (Insurance Company/Bank/Building Society)
Cannot offer impartiality : a Direct operation can only offer the products of their own operation and so are BIASED in their approach
Not Independent : a Direct operation cannot act independently as they can only sell their own products
Cannot offer choice : the Direct operation can only sell their own products which does not offer choice to the consumer
Call centre staff or Direct operation staff will also assess the consumer’s needs but can still only offer their own products to the consumer which may not suit his/her own needs as well as another company’s products may
A Direct operation will have products on offer also but they will only be THEIR OWN products and as such the consumer is not getting a full picture of what is on offer in the marketplace
A Direct operation can only provide “reasons why” on their own products and can therefore only advise on their own products. The consumer may therefore feel he has the best advice he.she can get and result in not “shopping around” as advised by Central Bank
The Direct operation can only provide a single price for a specific product and not necessarily from the best Product Producer in the market
A Direct outlet can only sell it’s own service or it’s product producers service.
When dealing with a Direct operation a customer must handle the claims process themselves, a process that often leaves the client bewildered and confused and at a disadvantage to negotiate settlements and conflicts that may arise.